Material Support Services
User Guides, Technical Guides, Project Reports, Online Help
EnSite provides a continuous information flow to clients in the form of project reports, release information, e-mail communications from the Account Manager, and a dedicated, secure FTP site for transfer of critical data and materials between EnSite and the client.
With each release of the EnSite Safari Suite® software,
all users receive comprehensive written documentation in the form of
EnSite Safari Suite® Release Notes. In addition, specialized
enhancements for a particular client are documented and communicated
to the client by the Account Manager.
During implementation and training, users are provided a bound volume
of comprehensive training materials on the specific configuration of
EnSite Safari Suite® being implemented. And the software
itself features an on-board electronic Help system for instant access
to instructions and process descriptions for day-to-day tasks.